Refs:

• HCO PL 7 Feb. 65 KSW Series 1 KEEPING SCIENTOLOGY WORKING

In 1965 I wrote the policy letter KEEPING SCIENTOLOGY WORKING. It appears as the first item of nearly every Dianetics and Scientology course checksheet. And with good reason. Unswerving and relentless application of that one issue by every Scientologist is our only certain means of keeping the technology pure and the future hope of mankind alive.

It may not be generally understood, however, that the principles given in that policy letter do not apply only to what is commonly referred to as “tech” — the first dynamic technology given in HCO Bulletins. You see, when “tech” goes out, the pc suffers. When “admin” goes out, the org declines.

Therefore, to keep Scientology working, all of Scientology, one must insist on standard tech and admin. The principles of unvarying adherence to precise technology, constant alertness to tech alter-is and insistence that every Scientologist abide by these rules apply just as severely to the third dynamic technology of standard administration — POLICY.

POLICY embraces the basic duties of a staff member, the precision technology of management in all its aspects and at every echelon, and standard ethics and justice procedures. Policy is found in HCO PLs, Flag Orders, Central Bureaux Orders, LRH EDs, taped lectures and other duly authorized and on-source administrative issues.

Just as with our technology of handling the individual, our policies for the establishment and expansion of effective organizations are based on fundamental laws of life derived through exhaustive research and experience. Every policy we have has been put to the acid test — “Does it work?” — and passed. Neither tech nor policy admit interpretation, alteration or “new ideas” generated by the bank. Bright, constructive application of exact principles, yes. Embellishment and know-best, never.

Refs:

To you, the individual executive or staff member, “Keeping Admin Working” means making sure that you have all the policy relating to your post and to your hat as a staff member. It means insisting that your org’s Qual Division maintains a complete library of policy for use by staff and that it is not unmocked or hidden away or rendered unusable. It means knowing the policies of one’s job, through standard hatting and training. It means insisting that standard staff courses exist complete with WHAT IS A COURSE? policy in down to the last comma, whose graduates go livid at the idea of anyone alter-ising standard policy. It means demanding that Qual provides a tough, standard Cramming Section that detects deviation from policy at the first pause of a stat and handles the hell out of it right now — including finding out how the scene was allowed to go awry in the first place and correcting THAT, too. It means total dedication on the part of every last Scientologist to putting in standard admin, straight by the book. It means holding an utterly unreasonable line on KEEPING standard admin IN.

• HCO PL 8 Mar. 66 KSW Series 13 HIGH CRIME

While our overall record of success is stellar in the extreme, the history of our organizations is dotted here and there with stat crashes brought about by out-admin. These range in scope from the collapse of one staff member’s post up to the near collapse of the whole international Scientology network in the 60s when squirrel “execs” at Worldwide were “managing” on their own know-best and over scores of misunderstoods on basic policy. That scene was salvaged by getting the admin squirrels off the lines, their orders cancelled and the simple on-policy usual done: org boards set straight and made known, hat checksheets and packs compiled, studied up and used by all staff, a schedule posted and adhered to, etc. Very simple, really. It just had to be DONE.

The fact is that every organizational failure or decline in our history can be traced to standard admin going OUT. Likewise, every boom or recovery can be traced to policy being put IN. It is a one-for-one.

With this issue, checkouts on policy by all administrative personnel become mandatory.

It was once found that a senior exec (long since discovered and removed) was attempting to run a major org from his upper-management post on a day-to-day basis even though it was several echelons below him and despite numerous vividly clear policies forbidding such an activity. But this person “knew best.” And he managed (not accidentally) to crash the org’s delivery and leave a major mess for other, on- policy execs to come in and bail out on an emergency basis.

It has long been policy that technical personnel study, word clear, and star-rate check out on any technical materials before they apply those materials on their jobs. Pro auditors and interns at any level study, word clear and check out on the processes they are to run in session. Supervisors and Word Clearers star-rate on the basic materials of study tech and Word Clearing before they are allowed to deliver Scientology courses. And as new materials are issued, the Qual Division sees to it that the tech delivery personnel to whom the materials apply get them checked out IMMEDIATELY. Such checkouts have come to be known as “high-crime checkouts,” from the title of the policy letter which brought them into being: HCO PL 8 Mar. 66, HIGH CRIME. And it is through the use of such checkouts that tech application is safeguarded and kept in step with the latest technical discoveries and advances.

This same Mr. Know Best was also found to have worked his way onto the comm lines of some staff doing a vital project to revive a faltering org. He was covertly feeding them his own instructions (which were completely contrary to policy and the approved steps of the project) and getting them to forward his “successful actions” instead of policy. The result was a failed project which had to be redone from scratch. Had those executing the project adhered to policy instead of forwarding someone’s know-best and alter-is, their project could have ended in success instead of a crash.

Tech people take great pride in keeping on top of their subjects in this way. Understandably so; for when they do, the results they achieve are consistent andspectacular. Miracles are the order of the day. The public pour in for service. The organization thrives.

Where tech terminals don’t KNOW and USE their materials, results are only anxiously hoped for. The public come in for service reluctantly, when they can be coaxed in at all. The organization dwindles.

People’s failure to recognize what standard policy is can sometimes get in your road. As an example, an executive once went into an org and established a standard, by-the-book (OEC Volume 4) Dept 10 with Dir Tech Services, HGC Admin, Tech Pages, Tech Receptionists, etc. The stats, of course, boomed. But after that, people kept referring to this exec’s actions as though they were something new and strange and referred to the project instead of the OEC Volume! From this, one can conclude that you have to put in policy with an ax and call it such and take no nonsense concerning it. For even when people see the fruits of the application of policy materialize, they have to be told again that that was POLICY and IS IN THEIR OEC VOLUMES.

The way to do this is to get in a competent Qual that hats the staff on HCO PLs, from basic staff status checksheets all the way up to FEBC, and crams them when they flub. Unless Qual is strong and functioning and pounds home green-on-white as the tried and true way to go about something, the staff are open to some suppressive moving in and leading them off into squirreldom.

Just as there is STANDARD TECH, so is there STANDARD ADMIN.

We work, in our organizations, in the face of a bank that says that the group is all and the individual nothing. This you know. Know too that that same bank is constructed to make very sure that no one ever succeeds in forming anything resembling an effective group with true survival goals or purposes. So we face quite a challenge. But in standard admin policy we have a potent weapon with which to meet this challenge: a codified system of organization which, where it has been applied purely, has resulted in the most powerful and effective organizations this planet and sector have ever known. Required are only the courage, determination and confront to master and use this weapon.

The fact is that any organization can be seen to fail when standard administrative policy is not known and used by its people. And every successful organization will be found to be composed of people who DO know and DO apply the basic principles found in our policy letters.

I count on you — the individual Scientologist — to take up the challenge, to put standard Scientology administrative policy to work, and to WIN. You can, you know. And the victory will be not only for you but for Scientology and for all mankind.

Therefore the following is classified as a HIGH CRIME:

NEGLECTING, ADVISING AGAINST THE APPLICATION OF, FAILING TO ENFORCE OR TOLERATING THE OMISSION OF STANDARD WORD CLEARING AND STAR–RATE CHECKOUTS ON ALL NEW OR NEWLY REVISED HCO POLICY LETTER S, AS WELL AS THE KEY HCO PLs OF THE BASIC STAFF MEMBER HAT AND THE KEY POLICIES OF THE STAFF MEMBER’S SPECIFIC ASSIGNED POST, BY EVERY STAFF MEMBER. IN THE SEA ORGANIZATION THIS APPLIES TO LRH CBOs AND FLAG ORDER S AS WELL AS HCO POLICY LETTER S.

Once an exec or staff member has completed study of his hat by proper checksheet, he should report to the SSO in Qual to be word cleared Method 4 and star- rate checked out on the key policies of his staff member hat as well as those policies specifically relating to his post. And when any new policy is issued relating to his post (or which is an essential part of his hat as a staff member), he must get it word cleared, checked out and into application immediately.

Such checkouts can be done by Qual personnel or by another staff member on a twinned basis. They must be tough standard star-rate checkouts which consult the staff member’s understanding and demand that he demonstrate his ability to apply the material.

Staff on technical posts are included under this policy, as they are responsible for their hats as staff members.

The SSO must alert all staff of new or revised LRH policies received, must keep a log of policies checked out by each staff member (just as a log is kept for technical). He must ensure that this is done within a matter of days of receipt of the issue — NOT allowed to drag out so that a backlog accumulates. The SSO is responsible for

determining which policies are to be checked out by which staff, and logging them under the staff member’s name in his checkout log. He should coordinate with the HCO Hatting Officer in making such determinations and in getting the checkouts done.

The MAA or Ethics Officer, in investigating any post or area with down statistics must include an inspection of the Qual checkout log entries for the persons in the area being investigated. Where violations of this policy are found, the matter is reported to the HCO Area Secretary. The HCO Area Secretary must at once order a full and searching investigation into any persons who might have instigated it and report the matter with all particulars to the HCO Executive Secretary.

The HCO Exec Sec must then convene a Committee of Evidence with the persons accused as interested parties and must locate amongst them any suppressive or suppressives. When so located, they are duly declared as suppressive by HCO Ethics Order and dismissed.

If any Ethics Officer, Director of Inspections and Reports or HCO Area Secretary cannot obtain cooperation by superiors in carrying out this policy quickly, a report must be handed to the LRH Communicator directly, with a copy sent to the Inspector General Network via Flag.

The LRH Comm must act swiftly and effectively to handle the matter with proper justice action, reporting actions taken and results on LRH Communicator Network lines to LRH Comm International, with a copy to the Inspector General Network.

The International Network of Computer Organized Management (INCOMM) will be preparing a computerized system to verify that this policy is in force in every organization, and to call for HCO ethics action where it is found to be out.

With STANDARD ADMIN known and conscientiously in use on every post, the game is ours.